Firstly, we have come to understand just what a tough task it is to do the job you do involving the multiple disciplines of having legal, contractual, health & safety, liability and operational responsibilities. Often, when you receive communication from a development or residents it is because there is a problem. We realise then, that contractors can be one of three things:
So what services do we provide that you can utilise in property and estates management?
UCS has been established since 2005 and throughout the team we have over 40 years of combined experience in the commercial cleaning industry. Our specialty is apartment blocks, working with a number of block management organisations, providing our unique multi-discipline package:
Keep reading though, as we provide more than just cleaning.
Inevitably in block management there will be small maintenance jobs that need to be carried out, such as:
Our teams are trained to help you with all of this, thus avoiding the very expensive call out costs of getting another contractor in.
At least 50% of the works we carry out are grounds maintenance and we have experienced well trained teams for this also. Grounds maintenance for communal grounds areas includes:
We can also carry out remedial works if a previous contractor has let you down in this area.
All part of making estate management that bit easier.
As health and safety regulation becomes more complex, your responsibilities as a property manager increases constantly. You not only want to ensure that the residents are as safe as possible in the event of an emergency, but you also want to comply with the legislation.
Obviously, you don't have the time to visit every single apartment block you manage to carry out the compliance testing to comply with the legal obligations. This is yet another area in which UCS can help you, as we can provide:
Our teams record all of the testing for you, as well as reporting back to you if anything requires an engineer visit. Our compliance testing service is available as an add-on if you are an existing customer. It is also available in the Somerset area if you would like it as a standalone option, without the cleaning, grounds maintenance or property maintenance.
Secondly, while on site, we often take photographs showing ‘before and after’ results, or to highlight problems so that early intervention can be implemented. We have a proactive approach to this as we realise this can often pre-empt a complaint coming in to you. This hopefully reduces stress and workload for you. In fact, our motto is, “We are here to make you look good!”. We firmly believe that a good positive working relationship with you will yield the best result you could wish for.
Finally, and not to be underestimated in looking at your workload, is the fact that all the above disciplines are provided by one company – UCS! This has to have an impact on your admin, paperwork, and points of contact workload. You will be provided with one dedicated point of contact for all operational matters regarding your estates, and one for all financial matters – what’s not to like about that?! UCS aim to make block management easier.
We are active across Somerset and into Devon and East Dorset, including:
Richard and his team at UCS are very accommodating and always operate to the highest standard. They are reliable, trustworthy and willing to undertake all jobs. HLM Property Management has no problem in recommending UCS for all their cleaning, gardening and property maintenance work.
I have been working with UCS for over a year now and are so pleased with their work we have transferred a number of new contracts to them. We have always found them reliable, value for money and communicative at all times – would definitely recommend them to any company looking for this type of work.
As a Property Management Company we work with a variety of contractors. Richard and his team at UCS have been carrying out works for us for a number of years and I can say with pride that all the staff are extremely courteous, friendly and polite. If you need something extra doing, the team are always happy to help. I would not hesitate to recommend them to any other Property Management Company, business or resident that requires their services.
We have known Richard from UCS personally for several years now and using the services of the Company on a professional basis for at least 6 years through our Block Management and Lettings business, Sabelwood. We have always found them to be courteous, helpful, trustworthy and reliable whilst providing an excellent service.
Just wanted to say how delighted I am with UCS. Everyone has commented how clean the offices are on a Monday morning after your staff have been, and the high level of service you provide has been consistent throughout the months you've been with us. I will have no hesitation in recommending your company to other businesses and colleagues.
We have dealt with UCS since 2011. We have found them to be organised and helpful. No task is too big or too small and on occasions some of these tasks have not always been the most pleasant. UCS have provided not only the communal area cleaning and window cleaning for four large apartment blocks, but they have also been our eyes on the site, and have reported issues found within the building communal areas, and have on many occasions resolved lighting issues for the safety of the tenants. Each visit they test the fire alarms and report any problems. You really couldn't ask for anymore from them.
On meeting with the residents today, they had nothing but praise, along with me also, regarding the standard of cleaning. The blocks look immaculate every time I go to site to inspect them